Q: How long is the warranty period? A: Guarantee one year. During the warranty period, we shall repair or replace the damaged part accordingly because of any damage due to quality problem.
Q: Is your tent strong and stable enough? How about the wind loading? A: Yes,The main frameworks (upright support and roof beam) are manufactured with high impact extruded anodized aluminum so our tent structure is safe and strong and can resist wind up to 134-149 km/hr.
Q: What's the material of the cover,does it can last long time? A: The cover material is PVC, PVDF or PTFE. PVC can last more than 5-10yeaqrs. PVDF can last more than 15-20 years.PTFE can last more than 50years.It has fabric inside,so it's very strong ,not easy to be torn.
Please pay attention:
1). Most of our products use screws or smashing structures in the splicing position, which is simple and quick to install. If customers encounter problems in the installation process and cannot solve them after talking, we can provide professional technical personnel to guide the installation on site.
2). From design, production, installation to after-sales, we have a series of services such as pre-sales consultation, extended warranty, maintenance, technical guidance, and after-sales tracking. If you have any problems, we always here.